Technical support APPLY NOW

AUTEL is hiring Tech Support in Germany



Job description:

• Responsible for pre-sales/after-sales technical support work, including but not limited to project delivery from inception to commissioning, and ongoing operations projects;
• Timely handling of customer feedback on product technical issues, responsible for tracking customer feedback on technical issues and their eventual resolution, collecting customer requirements, and providing feedback to the R&D department;
• Responsible for the collation, aggregation, and analysis of customer issues to facilitate R&D improvements and upgrades;
• Production and training of product technical information and compilation of maintenance cases.

Job requirements:

1.  Bachelor degree or above, 1 year or above relevant working experience, majoring in electricity, communication, electronics, measurement and control technology and instrumentation, automotive service engineering, automotive engineering, and other science and technology;

2.  Working experience in charging pile, battery, automobile, electronics, four-wheel alignment, ADAS, and other industries is preferred;

3. Strong organization of work ideas, strong execution ability, good anti-stress ability, and good team awareness;

4. Strong learning ability, good service consciousness, a strong sense of responsibility, meticulous and rigorous work;

5. Strong self-driven ability;

6. Fluent in English, other European languages are preferred;

What we offer

We offer you a challenging and fruitful position in this expanding market. Both full-time job seeker and internally are welcome! Have we drawn your interest? Then please send us your application

Office location and entry time:

Work location: Munich, Germany

Entry time: ASAP